Who knew? 3 things a bank can teach you about public speaking

A pair of handprints surrounding a hand-painted heart symbolIf you look carefully, you can often learn great public-speaking tips from all kinds of places. (Not just from obvious ones, like courses.)

Let’s check out an example

As my LinkedIn profile can tell you, I work at CommBank – Commonwealth Bank of Australia, also known as CBA.

Recently, CommBank’s values were updated, so they’re now succinctly expressed in just 3 words:

  • Care
  • Courage
  • Commitment

When I first heard those words, I was struck by how well they work together. And as I reflected on exactly why that is, I realised it’s because they have these 3 traits:
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